Microsoft Teams Incoming Call Pop Up Functionality for Call Center Agents & Attendant Console Operators
05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming “call pop up” functionality for call center agents & attendant operators.
“This functionality provides the ability to show relevant call context for call to Microsoft Teams users”, says Landis Technologies ceo Matt Landis. “Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.”
May 7, 2021