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Contact Center for Microsoft Teams
A Contact Center designed and built for Microsoft Teams, on the Microsoft Teams platform for the simplest enablement & ongoing use. Solution certified for Microsoft Teams.

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Advanced Queue Functionality

Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.

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Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
Features

Analytics

Reporting

Call Recording

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Attendant Console for Microsoft Teams
A Microsoft Teams Attendant Console that enables 1-Click Call Transfer and handling of common calling tasks. Designed & Built for Microsoft Teams.

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1 Click Call Handling

Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

Configure to Your Operator's Exact Needs

Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
Features

Easy to Install

1 Click Call Transfer

Teams Look & Feel

Calendar & Presence
Pricing
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Landis IT

Attendant Pro

Landis Technologies Skype for Business Attendant Console at CEBIT 2017 Indicates Very Strong Skype for Business Enterprise Voice Growth

Landis Technologies is very pleased to partner with Microsoft to continue the success in bringing an easy to implement attendant console to the European market and over 40 countries worldwide. That Attendant Pro switchboard for Skype for Business has come to be known as a trusted reception console solution for global Skype for Business enterprise […]

Landis Technologies Skype for Business Attendant Console at CEBIT 2017 Indicates Very Strong Skype for Business Enterprise Voice Growth Read More »

Lync Attendant Replacement

Attendant Pro, Landis & Microsoft News

Lync Attendant Replacement If you are considering using the Lync 2010 Attendant console for a switchboard operator/ reception console / attendant console in your Skype for Business or Lync 2013 environment you may want to be aware of some of the weaknesses to avoid unexpected poor experience for key enterprise voice users. Below are a few items

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Advanced Queue Functionality

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Features

1 Click Call Handling

Configure to Your Operator's Exact Needs

Features

Attendant Pro

Landis Technologies Skype for Business Attendant Console at CEBIT 2017 Indicates Very Strong Skype for Business Enterprise Voice Growth

Lync Attendant Replacement