Attendant Console for Microsoft Teams

Customer Testimonial: Improving Communications at Colchester Institute with Landis Attendant Console 

Attendant Console for Microsoft Teams, Blog

Introduction: Addressing Communication Challenges  Colchester Institute, a further and higher education provider in the UK, faced communication challenges common to large organizations. With a need to streamline call handling and improve visibility for receptionists and administrators, the Institute sought a modern solution.  Previously relying on an aging PBX system with desk phones, the Institute transitioned […]

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How to Remove Common Microsoft Teams Client Pain Points when Managing a High Volume of Calls

Attendant Console for Microsoft Teams, Blog

In this article we will outline some of the common pain points when managing multiple calls with the Microsoft Teams client or a Microsoft Teams desk phone and how to resolve those issues with Attendant Console. At Landis we work hard to make our Landis Attendant Console client the best experience for handling high volumes of voice

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Landis Attendant Console For Microsoft Teams

How the Landis Attendant Console Fits in Your Microsoft Teams Environment

Attendant Console for Microsoft Teams, Contact Center for Microsoft Teams

The question often comes up, “Where does the Landis Attendant Console for Microsoft Teams fit into a Microsoft Teams Voice implementation?” In this article we will attempt to answer this question. The short answer is that the Landis Attendant Console for Microsoft Teams is a Microsoft Teams client. It is similar to the Microsoft Teams

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Is your attendant console struggling with the New Microsoft Teams? Landis can help

Landis Attendant Console for Microsoft Teams & the New Microsoft Teams for Windows

Attendant Console for Microsoft Teams, Blog, Contact Center for Microsoft Teams, Landis Technologies News

In March 2023 Microsoft introduced the new Microsoft Teams app and in October 2023 the New Teams app for Windows became generally available. Because of quite a few benefits, including improved performance, simpler and more flexible UI, customers want to move to this improved client. How will Microsoft Teams Version 2 app upgrade impact your

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Microsoft Teams Transfer Calls

Landis Provides Free Work Around to Current Microsoft Degradation That Doesn’t Allow Teams to Transfer Calls from Call Queues

Attendant Console for Microsoft Teams, Contact Center for Microsoft Teams

Microsoft Teams customers are experiencing a temporary Microsoft Teams related issue/degradation that is not allowing users to transfer or place calls on hold that come from a Call Queue.

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Microsoft Teams Now Can Nicely Share Headset Button Control with Other Apps

Attendant Console for Microsoft Teams

Landis works to design and build excellent Attendant Console and Contact Center agent user experiences for Microsoft Teams. This means working alongside Microsoft Teams client app smoothly. A few components needed to achieve a second Teams app working well with Teams Desktop client: For some time, the Landis Attendant Console for Microsoft Teams desktop app has had the ability to

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Landis Contact Center Solution Certified for Microsoft Teams

Landis Contact Center Solution Certified for Microsoft Teams

Attendant Console for Microsoft Teams, Blog, Contact Center for Microsoft Teams, Landis Technologies News

Landis Contact Center is now Solution Certified for Microsoft Teams. “The Landis Contact Center for Microsoft Teams is a contact center built for Microsoft Teams from the ground up to extend Microsoft Teams to be your customer experience solution. The Landis Contact Center solution has already achieved certifications from Tekvision and Microsoft 365 Certified and

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