Improve Microsoft Teams Contact Center CX with Artificial Intelligence Affordably and Quickly
Introduction In this article we will talk about improving your Microsoft Teams Contact Center customer
Introduction In this article we will talk about improving your Microsoft Teams Contact Center customer
6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”
05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming “call pop up” functionality for call center agents & attendant operators.
“This functionality provides the ability to show relevant call context for call to Microsoft Teams users”, says Landis Technologies ceo Matt Landis. “Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.”
07/15/2020 – Microsoft recognizes Landis Contact Center as participating in the Contact Center for Microsoft Teams Certification Program.
“Landis Technologies is committed to bringing a Graph Communication API based Contact Center solution that is built on native Microsoft Teams and very easy to setup and use”, says managing owner at Landis Technologies, Matt Landis. “We are hearing from our customers that SBC-integrated contact center services can have a lot of unexpected complexity…”
Landis Technologies is excited to announce Policy Call Recording for Teams, the first component of
The Pennsylvania Governor’s office considers IT services & telecommunications a “life sustaining” business* and among
We have been receiving numerous inquiries from companies that are working to implement remote work
Ephrata, Pennsylvania USA – Landis Technologies is a gold sponsor of Commsverse, a conference on
Landis Technologies has demonstrated Microsoft Teams customer service call recording powered by the new compliance
To all of our partners, customers and friends around the world, we wish you and
Introduction In this article we will talk about improving your Microsoft Teams Contact Center customer
6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”
05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming “call pop up” functionality for call center agents & attendant operators.
“This functionality provides the ability to show relevant call context for call to Microsoft Teams users”, says Landis Technologies ceo Matt Landis. “Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.”
07/15/2020 – Microsoft recognizes Landis Contact Center as participating in the Contact Center for Microsoft Teams Certification Program.
“Landis Technologies is committed to bringing a Graph Communication API based Contact Center solution that is built on native Microsoft Teams and very easy to setup and use”, says managing owner at Landis Technologies, Matt Landis. “We are hearing from our customers that SBC-integrated contact center services can have a lot of unexpected complexity…”
Landis Technologies is excited to announce Policy Call Recording for Teams, the first component of
The Pennsylvania Governor’s office considers IT services & telecommunications a “life sustaining” business* and among
We have been receiving numerous inquiries from companies that are working to implement remote work
Ephrata, Pennsylvania USA – Landis Technologies is a gold sponsor of Commsverse, a conference on
Landis Technologies has demonstrated Microsoft Teams customer service call recording powered by the new compliance
To all of our partners, customers and friends around the world, we wish you and
This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.
This is a Contact Center built for Microsoft Teams using the native Microsoft Teams Calling & Meeting API’s. By Landis Technologies. Sign up here to get notified of updates about our Teams contact center.