About Us
Contact Center for Microsoft Teams
A Contact Center designed and built for Microsoft Teams, on the Microsoft Teams platform for the simplest enablement & ongoing use. Solution certified for Microsoft Teams.

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Advanced Queue Functionality

Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.

Wall Board

Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
Features

Analytics

Reporting

Call Recording

Wall Boards
Attendant Console for Microsoft Teams
A Microsoft Teams Attendant Console that enables 1-Click Call Transfer and handling of common calling tasks. Designed & Built for Microsoft Teams.

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1 Click Call Handling

Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

Configure to Your Operator's Exact Needs

Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
Features

Easy to Install

1 Click Call Transfer

Teams Look & Feel

Calendar & Presence
Pricing
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Landis IT

November 10, 2012

Client, ThirdWave Business Systems, Becomes Microsoft UC Case Study

We are excited that our client, ThirdWave Business Systems, has become a Microsoft UC Case Study. Please read how TWBS saved and streamlined their business with Microsoft Lync:

http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000001351