Landis Technologies is excited to announce Policy Call Recording for Teams, the first component of our Microsoft Teams-first Contact Center to be released to GA.
“We’ve been waiting for Microsoft Teams Communication APIs we use to become GA so we can start releasing Microsoft Teams features that we have created for use in production environments. The Microsoft Graph updateRecordingStatus API has now gone GA so we are eager to provide this functionality to our customers”, Landis Technologies CEO Matt Landis noted. “We have provided many Skype for Business customers with a call recording solution and are eager to bring our innovations to Microsoft Teams.”
The policy call recording functionality is provided from inside the Landis Contact Center Teams App which is already validated and available by browsing available apps inside Teams. Call Recording functionality can be used by organizations even if they are not interested in other Contact Center functionality.
Global Sales Manager, Wendell Martin says “Landis Policy Call Recording is a cloud service, so getting started with policy based call recording just takes a few minutes to get setup and going, unlike many other solutions in the market. Also, our solution is a ‘Teams First’ solution, so its built exclusively for Teams and looks and feels like a Teams solution.”
Landis Policy Call Recording is a cloud service, so getting started with policy based call recording just takes a few minutes to get setup and going
Landis Policy Call Recording for Teams allows managers to easily setup policies for recording user’s calls, set permissions so only the proper users can access recordings and record calls, whether they are made on Teams IP desk phones, mobile devices or a PC with headset.
Landis Technologies is focusing on customer service and convenience Microsoft Teams audio call recording scenarios at this time. For Compliance Recording scenarios please check with the following compliance recording vendors.
Landis Policy Call Recording for Microsoft Teams is available now and GA versions will be rolling out shortly. Contact firstname.lastname@example.org for any additional questions.
Watch a video about this announcement below:
How much is Contact Centre and Call Recording per user?