Introducing the Landis Attendant Console for Microsoft Teams: See it in Action on April 15, 2021

Landis Attendant Console for Microsoft Teams

Ephrata, PA USA – On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with “1 Click” with the context about Teams users at a glance.

“We have been working very closely with Microsoft API team to create an attendant console for Microsoft Teams that our customers love like our Attendant Pro for Skype for Business” says Paul Martin, global sales at Landis Technologies. “We are glad to finally be able demonstrate what we plan to deliver. We want to be very clear that we are still awaiting some final APIs from Microsoft to complete the Attendant Console for Teams, but it looks like we are on the final stretch.”

Some of the features of our Microsoft Teams Attendant Console:

  • Looks & Feels like Microsoft Teams
  • Transfer calls with 1 Click
  • See Microsoft Teams user’s presence, calendar and colleagues
  • Create Contact Groups based on Azure AD attributes or by selecting users
  • Efficiently handle multiple calls
  • Assign hotkeys to common tasks

With Skype for Business Online slated for end of life in June 2021, Landis Technologies wants to give Microsoft Partners and Microsoft Voice customers information to make plans for the future. The webinar will cover several topics:

  • A demonstration of the Landis Attendant Console for Microsoft Teams in action
  • Update on Microsoft’s progress on APIs
  • Frequently Asked Questions
  • Purchasing and Skype for Business to Teams Migration/upgrade
  • How it works with Landis Contact Center for Microsoft Teams
  • Q & A

Register for the webinar here.

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