Communicate
Efficiently with Customers Using Microsoft Teams

Advanced routing, complete visibility, and comprehensive reporting 100% integrated with Microsoft Teams, and deployable in days.

TRUSTED BY LEADING ORGANIZATIONS GLOBALLY

Countries where our products are used

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Microsoft UC Partners that sell & support our products

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Organizations that trust our Microsoft UC products

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Trusted & Secure

Unlock the Full Potential of Teams Calling

Deliver amazing customer service and enable agent productivity from within Microsoft Teams. Landis Contact Center is a Teams-certified solution that integrates with the tools you already use and trust.

Trusted

A Solution Built on Microsoft Teams & Azure. Secure, Dependable, Proven

Powerful

Real-Time Queue Monitoring, Extensive Call Analytics, Multichannel Support and more.

Familiar

Looks & Feels like Microsoft Teams & Microsoft 365

Open

Works with Microsoft Power Apps, Automate and BI.

Simple

Simple & Fast to Buy, Setup, & Use

Solutions

Take Microsoft Teams to the Next Level

Landis Contact Center

Finally access the metrics you need from Teams. Track every missed call, callback request, and agent interaction with extensive reporting and live dashboards. Advanced IVR routing, AI-powered agent assistance, and CRM integration turns Teams into an enterprise level contact center.

Landis Attendant Console

Eliminate the frustration of slow Teams call transfers. Purpose-built for receptionists, help desk staff, and anyone managing dozens of calls daily. One-click transfers, real-time presence visibility, and a unified call window gives your team the efficiency they need for handling high volumes of calls.

Landis Call Recording

Call Recording for Microsoft Teams gives you automatic, policy-based recording of calls with searchable transcripts and flexible retention controls. Set it up once, and every conversation can be captured, stored, and ready when you need it. Protect yourself during audits, quality assurance reviews, dispute resolution, or simply use it in training.

Landis doesn’t just sell you a product and walk away. They’re a true partner. They’re committed to making sure we’re successful, and that’s reflected in how they handle every interaction—whether it’s through troubleshooting an issue or brainstorming new features to meet our needs.

Ian Gibason
Wilmington University

The responsiveness and feedback from Landis were top-notch. Even when we encountered small issues, the team was there within minutes to help us resolve them.

Andrew Romano
Mat-Su

From day one, Landis has provided an easy-to-use and dependable platform.

Stacey Watson
Starlight Children’s Foundation

Landis was up and running within an hour without even having to communicate directly with them. This swift, straightforward setup was exactly what we needed during a period of significant change.

Brad McCoy
Marshall University

“I’m a huge fan of Landis, their ethos, their way of working and their team… [Product is] simple, clean, easy to set up and install and above all, very powerful and customer led. From my first interaction many years ago, their truthful and ethical way of working was a fit for mine and I’m grateful to have them as a partner…”

James B., Charterhouse

“…integrating efficient contact center solutions with popular communication platforms like Microsoft Teams is becoming increasingly crucial for businesses. The Landis Contact Center stands out as a beacon of innovation in this domain.”

IPFone

CUSTOMER STORIES & CASE STUDIES

What Our Customers Are Saying

Landis Contact Center

I am really impressed with the Landis dashboards. When I look at them, I’m able to see who my top callers are and where their pain points are. That helps us to be able to identify what types of gaps exist and how we can provide the resources and tools.

Dr. Dionne Curbeam

CIO

Landis Contact Center

What I absolutely love is that dashboard—that instant reporting. I can log into the dashboard and get the data immediately. That’s been super helpful.

Peter Larsen

IT Manager

Landis Attendant Console

You guys are a 10. There was not another option for us to do a receptionist console. You guys really have a great product here.

IT Lead

LANDIS CONTACT CENTER

Landis is a great solution that does everything we need it to do – and tons more. I’m not one for dressing things up. The solution works. It does what I need. For someone with a working model similar to ours, I would happily recommend Landis as a contact center solution.

Robert Loring-Lee
Associated Board of the Royal Schools of Music

Landis Contact Center

For us, the strongest point is that Landis really knows what they’re doing, and they sell what they do. They don’t sell bells and whistles. They just know that they’re good at and what they do. When new features are released, they’re working, and this is what impresses me every time a new release comes out. It’s there and it’s works. Having that reliability in a product is enormous.

Gunnar Meyer
DERTOUR Group