Simple & Fast to Buy, Setup, & Use
Looks & Feels like Microsoft Teams & Microsoft 365
Most Requested Features like Live Wallboards, Reporting, Recording
Works with Microsoft Power Apps, Automate & BI
A Solution Built on Microsoft Teams & Azure that "Just Works"
Live and historical analytics of call history
Report on customer engagement
Ability to assign policies to record calls
Live wall boards allow agents and managers to monitor performance
Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.
Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.
Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
Your Landis Attendant Console for Microsoft Teams now includes additional features to make transferring calls even easier.
Microsoft Teams customers are experiencing a temporary Microsoft Teams related issue/degradation that is not allowing users to transfer or place
Landis works to design and build excellent attendant console and contact center agent user experiences for Microsoft Teams. This means
Your Landis Attendant Console for Microsoft Teams now includes additional features to make transferring calls even easier.
Microsoft Teams customers are experiencing a temporary Microsoft Teams related issue/degradation that is not allowing users to transfer or place
…based on numerous successful projects, we recommend using Landis [Contact Center for Microsoft Teams] which is fully integrated with Teams resulting in a seamless user experience.
Communication Square
Source
We have heard you guys saying ‘Easy and simple deployment’ for about 12 months now, and as we just saw, it is just that. Looks great
Gary Wood, Nuwave
“If it is anything like your other products I am looking forward to this [contact center for Microsoft Teams]”
Grady Pace, Senior Technologist
source
“Landis Technologies has always been early innovators. Originally leveraging and extending Microsoft Skype for Business and now doing the same for Microsoft Teams”
Kevin Kieller, UC & Collaboration Strategist
source
“…I would also highlight Landis Technologies as a very capable company [in the Teams Voice/Contact Center solution space]…”
Steven Collier, Microsoft MVP
source
“the Landis [Contact Center] solution will be an excellent accompanying technology for those who want to access a contact center via Microsoft Teams…”
Rob Scott, UC Today
source
Meet Landis Technologies and their Office 365 Contact Center solution that integrates seamlessly with Microsoft Teams….
Commsverse
source
Landis Contact Center for Microsoft Teams live speech to text and sentiment looks awesome, this would enable Microsoft Teams to be usable in a call center environment without sacrificing…excited to see more….
Brandon Dube, Azure/Office 365 Architect
source
Countries where our products are used
Microsoft UC Partners that sell & support our products
Organizations that trust our Microsoft UC products
Landis Technologies Contact Center for Microsoft Teams analytics provides managers with tools to track and improve contact center performance. These tools include abandoned calls reports, live call traffic monitors, and agent/queue overviews.
This is a Contact Center built for Microsoft Teams using the native Microsoft Teams Calling & Meeting API’s. By Landis Technologies. Sign up here to get notified of updates about our Teams contact center.
