A Contact Center for Microsoft Teams built using the native Microsoft Communication APIs
Simple
Simple & Fast to Buy, Setup, & Use
Familiar
Looks & Feels like Microsoft Teams & Office 365
Powerful
Most Requested Features like Live Wallboards, Reporting, Recording
Open
Works with Microsoft Power Apps, Automate & BI
Trusted
A Solution Built on Microsoft Teams & Azure that "Just Works"
Contact Center for Microsoft Teams Features
Analytics
Call Recording
Reporting
Wall Boards
Visual Monitor
Sentiment
Wrap Up Tracking
CRM Integration
Courtesy Callback
Music On Hold
Azure AD Sign-In
Microsoft Power Apps
Skills Routing
Contact Center for Microsoft Teams News
Microsoft Recognizes Landis Contact Center in the Connected Contact Center for Microsoft Teams Certification Program
07/15/2020 – Microsoft recognizes Landis Contact Center as participating in the Contact Center for Microsoft Teams Certification Program. “Landis Technologies is committed to bringing a Graph Communication API based Contact Center solution that is built on native Microsoft Teams and very easy to setup and use”, says managing owner at Landis Technologies, Matt Landis. “We are hearing from our customers that contact center services that are integrated via SBC’s can have a lot of unexpected complexity and expense to implement and maintain. Our contact center is built on native Microsoft Teams and is a clean, simple solution to setup and use and built from ground up to work specifically with Microsoft Teams.” Microsoft notes that Landis Technologies is “…in the process of certifying their solution for Microsoft Teams and are ready to engage customers”. Read more about Landis Contact Center for Microsoft Teams: Contact Center for Microsoft Teams
Microsoft Makes Progress on Teams Client API for Call Control
07/07/2020 – On Microsoft Teams UserVoice, Microsoft has marked the “Teams Client API for Call Control” as “Under Review” by Alex (Teams Engineering). Landis Technologies is dedicated to making a
Supporting Teams Community by being a Gold Sponsor of Commsverse 2020 Online
06/26/2020 – Landis Technologies is glad to support the Microsoft Teams Community by being a Gold Sponsor of the Commsverse 2020. 📺 We welcome you to register now at Commsverse Online.
Landis Technologies Releases Policy Call Recording for Microsoft Teams
Landis Technologies is excited to announce Policy Call Recording for Teams, the first component of our Microsoft Teams first Contact Center to be released to GA. “We’ve been waiting for
Landis Technologies Demonstrates Data Driven Call Routing for Microsoft Teams
Landis Technologies is demonstrating data driven call routing IVRs for Microsoft Teams as part of the Landis Contact Center for Microsoft Teams. Everything is built using the Microsoft Teams Communication
What the Industry Is Saying
Microsoft Teams is the perfect platform for contact centers
Tairque Khermraj, Executive Consultant
source
very confident that this will be our Contact Center Solution for Teams in the near future.
Microsoft Office Apps & Services MVP
Quick & nimble getting a Microsoft Teams Contact Center proposal…
Jens Madsen, Intelligent Communications Architect, Software One
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Easy & Simple to Deploy
Gary Wood, Nuwave
I am looking forward to this [contact center for Microsoft Teams]
Grady Pace, Senior Technologist
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Landis Technologies has always been early innovators…
Kevin Kieller, UC & Collaboration Strategist
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…a very capable company…
Steven Collier, Microsoft MVP
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the Landis Contact Center for Microsoft Teams solution will be an excellent accompanying technology
Rob Scott, UC Today
source
Contact Center solution that integrates seamlessly with Microsoft Teams….
Commsverse
source
Live speech to text and sentiment looks awesome
Brandon Dube, Azure/Office 365 Architect
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People Who Trust Our Product
60
Countries where our products are used
300
Microsoft UC Partners that sell & support our products
2,000
Organizations that trust our Microsoft UC products