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A Contact Center designed and built for Microsoft Teams, on the Microsoft Teams platform for the simplest enablement & ongoing use. Solution certified for Microsoft Teams.

Trusted

A Solution Built on
Microsoft Teams & Azure.
Secure, Dependable, Proven

Powerful

Most Requested Features like Live Wallboards, Reporting, & Recording

Familiar

Looks & Feels like Microsoft Teams & Microsoft 365

Open

Works with the Microsoft Power Apps, Automate, & BI

Simple

Simple & Fast to Buy, Setup, & Use

Contact Center for Microsoft Teams Features

Analytics​

Live and historical analytics of call history

Reporting​

Report on customer engagement

Call Recording​

Ability to assign policies to record calls

Wall Boards​

Live wall boards allow agents and managers to monitor performance

Advanced Queue Functionality

Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.

Advanced Queue Functionality

Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.

WallBoard

Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue. 

Contact Center for Microsoft Teams News

What the Industry is Saying About Contact Center for Microsoft Teams

We Support the Microsoft Teams Community

70+

Countries where our products are used

300+

Microsoft UC Partners that sell & support our products

Thousands

Organizations that trust our Microsoft UC products

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Stay up to date with all new feature releases from Landis Technologies, updates from the Landis team and regular blog posts.

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Analytics​

Landis Technologies Contact Center for Microsoft Teams analytics provides managers with tools to track and improve contact center performance. These tools include abandoned calls reports, live call traffic monitors, and agent/queue overviews.

Abandoned calls report

Manager can easily get an overview of relevant agents & queues

Monitor live call traffic