Customer Testimonial: Improving Communications at Colchester Institute with Landis Attendant Console
Introduction: Addressing Communication Challenges Colchester Institute, a further and higher education provider in the UK,
January 7, 2025
Landis Attendant Console for Microsoft Teams
Landis Attendant Console is a Microsoft Teams receptionist console designed to simplify and streamline call management. It offers effortless handling of everyday calling tasks with powerful features like 1-click call transfers, customizable keyboard shortcuts, and call-back reminders. Purpose-built for Microsoft Teams call handling, it ensures a seamless and highly efficient experience for your front desk operators.
Trusted
A Solution Built on Microsoft Teams & Azure that “Just Works”
Efficient
1-Click Call Transfer
Customizable Keyboard Shortcuts
Familiar
Looks & Feels like Microsoft Teams & Office 365
Open
Works with the Microsoft Power Platform and Microsoft 365
Simple
Simple to Buy, Setup, & Use
Trusted by
Attendant Console for Microsoft Teams Features
Easy to Install
Very easy to implement, manage, and use.
Teams Look & Feel
Perfectly fits into a Microsoft Teams Voice solution.
Calendar & Presence
Easily see contact availability to make informed transfer.
Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.
Configure to Your Operator's Exact Needs
Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
Attendant Console for Microsoft Teams News
How to Remove Common Microsoft Teams Client Pain Points when Managing a High Volume of Calls
In this article we will outline some of the common pain points when managing multiple
June 25, 2024
How the Landis Attendant Console Fits in Your Microsoft Teams Environment
The question often comes up, “Where does the Landis Attendant Console for Microsoft Teams fit
December 19, 2023
What the Industry is Saying About Attendant Console for Microsoft Teams
“Chalkline are proud to be a partner of Landis and we are able to sell & manage Landis’ Microsoft Teams solutions…Teams call attendant…It’s brilliant. You know, we’ve got clients using it who I know are enjoying it.”
Ross Stern, Chalkline
“The best attendant console for MS Teams by a country mile. truly integrated and simple to use, administer while being feature rich with a tremendous roadmap and feedback loop with the company.”
James B., Charterhouse
Attendant Console is a Web App that runs on common platforms working out of the box without requiring a SBC or Direct Routing integration. Best of all, it does not require a separate teams client.
CTI Solutions
“The Landis Attendant Console for Microsoft brings many firsts: Teams attendant solution that is a full Teams client…Avoid disjointed call answer & handling experience…Chat Consult Transfer…1 Click Call Back Reminder, Distinct ‘On a Call’ presence indicator, Visual Voicemail, Power Automate integration…”
Oscar Reyes, UCC
“…This is a slick solution to a common problem for organizations looking to migrate to Teams Calling…The [Landis] Attendant Console makes operators more productive, efficient and happy with a Teams client which is optimized for efficient call transfer and handling.
Tim Collins, Atlantech Online
For an organization’s telephony operators and receptionists, delivering exceptional communication experiences is key. Landis Attendant Console for Microsoft Teams leverages Azure Communication Services support for Teams users to create a solution for receptionists.
Tomas Chladeck, Microsoft Product Manager
Every time I see a demo of the Landis Attendant Console for Microsoft Teams, I wonder why other applications aren’t designed this way? It Just Makes Sense.
Pat Richard, MVP
The Landis Attendant Console for MS Teams Easily enhances the Teams calling experience without complicated integration and naturally fits into the MS Teams endpoint lineup: Client, Phone, Rooms, etc.
T2M
We Support the Microsoft Teams Community
35+
Countries where our products are used
300+
Microsoft UC Partners that sell & support our products
1K+
Organizations that trust our Microsoft UC products
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