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A Microsoft Teams Attendant Console that enables 1-Click call transfer and handling of common calling tasks. Designed & Built for Microsoft Teams.

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Simple

Simple to Buy, Setup, & Use

Familiar

Looks & Feels like Microsoft Teams & Office 365

Efficient

1-Click Call Transfer & Handling

Open

Works with the Microsoft Power Platform and Microsoft 365

Trusted

A Solution Built on Microsoft Teams & Azure that "Just Works"

Trusted By

HBP

BBC

Vodafone

Ariens

Sprouts

The Hartford

Mondelēz International

Cargill

Capgemini

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Attendant Console for Microsoft Teams Features

Easy to Install​

Very easy to implement, manage, and use.

1-Click Call Transfer​

Transfer calls & do other call handling tasks efficiently with 1-click

Teams Look & Feel​

Perfectly fits into a Microsoft Teams Voice solution.

Calendar & Presence​

Easily see contact availability to make informed transfer.

Fast & Efficient Call Handling

1 Click Call Transfer & Handling that enables the user to easily handle calls in high call-flow environments

Easy to Install

Very easy to implement, manage, and use.

 

Call Recording*

Record and manage calls easily

*Requires Landis Contact Center

Teams User Presence

See Teams user availability at a glance

 

Microsoft Teams Look & Feel

Designed to be an uncomplicated, familiar interface that matches what the user may already be used to.

Microsoft 365 Calendar

Easily view user calendar for contact availability

Advanced Analytics*

Get in-depth insight into call data

*Requires Landis Contact Center

Easy to Install

Very easy to implement, manage, and use.

 

Fast & Efficient Call Handling

1 Click Call Transfer & Handling that enables the user to easily handle calls in high call-flow environments

Teams User Presence

See Teams user availability at a glance

 

Call Recording*

Record and manage calls easily

*Requires Landis Contact Center

Microsoft Teams Look & Feel

Designed to be an uncomplicated, familiar interface that matches what the user may already be used to.

Microsoft 365 Calendar

Easily view user calendar for contact availability

Advanced Analytics*

Get in-depth insight into call data

*Requires Landis Contact Center

1 Click Call Handling

Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

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1 Click Call Handling

Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

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Configure to Your Operator's Exact Needs

Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.

 
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Attendant Console for Microsoft Teams News

Landis Technologies Blog

What the Industry is Saying About Attendant Console for Microsoft Teams

oscar_reyes

“The Landis Attendant Console for Microsoft brings many firsts: Teams attendant solution that is a full Teams client…Avoid disjointed call answer & handling experience…Chat Consult Transfer…1 Click Call Back Reminder, Distinct ‘On a Call’ presence indicator, Visual Voicemail, Power Automate integration…”

Oscar Reyes, UCC
source

Time Collins

“…This is a slick solution to a common problem for organizations looking to migrate to Teams Calling…The [Landis] Attendant Console makes operators more productive, efficient and happy with a Teams client which is optimized for efficient call transfer and handling.

Tim Collins, Atlantech Online
source

thomaschladek

For an organization’s telephony operators and receptionists, delivering exceptional communication experiences is key. Landis Attendant Console for Microsoft Teams leverages Azure Communication Services support for Teams users to create a solution for receptionists.

Tomas Chladeck, Microsoft Product Manager – source

patrichard

Every time I see a demo of the Landis Attendant Console for Microsoft Teams, I wonder why other applications aren’t designed this way? It Just Makes Sense.

Pat Richard, MVP
source

t2m

The Landis Attendant Console for MS Teams Easily enhances the Teams calling experience without complicated integration and naturally fits into the MS Teams endpoint lineup: Client, Phone, Rooms, etc.

T2M
T2M adds Landis Attendant Console to MS Teams solutions portfolio – T2M Works

“I wanted to say how thrilled our receptionist is with using the new Teams Landis [Attendant] Console.  It has improved her ability to handle multiple inbound calls with ease over what Microsoft provides.  And the option to transfer directly to voicemail has made her more efficient.  Great solution your company has provided!”   

Rick VanMatre – Brinkmann Constructors

“Looks great. Nice work Landis [Technologies] team!”

Mark King – @UnplugThePBX at Twitter.com

Linus Cansby

…Really easy to get it up and running and it is a fast and easy interface to work with! Great work!

Linus Cansby, Microsoft MVP

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CommsVerse

60

Countries where our products are used

300

Microsoft UC Partners that sell & support our products

2,000

Organizations that trust our Microsoft UC products

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Landis Attendant Console for Microsoft Teams

This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.

Landis Contact Center for Microsoft Teams

This is a Contact Center built for Microsoft Teams using the native Microsoft Teams Calling & Meeting API’s. By Landis Technologies. Sign up here to get notified of updates about our Teams contact center.