
New Features for Landis Attendant Console for Microsoft Teams – May 2023
Your Landis Attendant Console for Microsoft Teams now includes additional features to make transferring calls
Simple to Buy, Setup, & Use
Looks & Feels like Microsoft Teams & Office 365
1-Click Call Transfer & Handling
Works with the Microsoft Power Platform and Microsoft 365
A Solution Built on Microsoft Teams & Azure that "Just Works"
Very easy to implement, manage, and use.
Transfer calls & do other call handling tasks efficiently with 1-click
Perfectly fits into a Microsoft Teams Voice solution.
Easily see contact availability to make informed transfer.
1 Click Call Transfer & Handling that enables the user to easily handle calls in high call-flow environments
Very easy to implement, manage, and use.
Record and manage calls easily
*Requires Landis Contact Center
See Teams user availability at a glance
Designed to be an uncomplicated, familiar interface that matches what the user may already be used to.
Very easy to implement, manage, and use.
1 Click Call Transfer & Handling that enables the user to easily handle calls in high call-flow environments
See Teams user availability at a glance
Record and manage calls easily
*Requires Landis Contact Center
Designed to be an uncomplicated, familiar interface that matches what the user may already be used to.
Get in-depth insight into call data
*Requires Landis Contact Center
Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.
Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.
Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
Your Landis Attendant Console for Microsoft Teams now includes additional features to make transferring calls
Microsoft Teams customers are experiencing a temporary Microsoft Teams related issue/degradation that is not allowing
Landis works to design and build excellent attendant console and contact center agent user experiences
Your Landis Attendant Console for Microsoft Teams now includes additional features to make transferring calls even easier.
Microsoft Teams customers are experiencing a temporary Microsoft Teams related issue/degradation that is not allowing users to transfer or place
“The Landis Attendant Console for Microsoft brings many firsts: Teams attendant solution that is a full Teams client…Avoid disjointed call answer & handling experience…Chat Consult Transfer…1 Click Call Back Reminder, Distinct ‘On a Call’ presence indicator, Visual Voicemail, Power Automate integration…”
Oscar Reyes, UCC
source
“…This is a slick solution to a common problem for organizations looking to migrate to Teams Calling…The [Landis] Attendant Console makes operators more productive, efficient and happy with a Teams client which is optimized for efficient call transfer and handling.
Tim Collins, Atlantech Online
source
For an organization’s telephony operators and receptionists, delivering exceptional communication experiences is key. Landis Attendant Console for Microsoft Teams leverages Azure Communication Services support for Teams users to create a solution for receptionists.
Tomas Chladeck, Microsoft Product Manager – source
Every time I see a demo of the Landis Attendant Console for Microsoft Teams, I wonder why other applications aren’t designed this way? It Just Makes Sense.
Pat Richard, MVP
source
The Landis Attendant Console for MS Teams Easily enhances the Teams calling experience without complicated integration and naturally fits into the MS Teams endpoint lineup: Client, Phone, Rooms, etc.
“I wanted to say how thrilled our receptionist is with using the new Teams Landis [Attendant] Console. It has improved her ability to handle multiple inbound calls with ease over what Microsoft provides. And the option to transfer directly to voicemail has made her more efficient. Great solution your company has provided!”
Rick VanMatre – Brinkmann Constructors
“Looks great. Nice work Landis [Technologies] team!”
Mark King – @UnplugThePBX at Twitter.com
…Really easy to get it up and running and it is a fast and easy interface to work with! Great work!
Linus Cansby, Microsoft MVP
Countries where our products are used
Microsoft UC Partners that sell & support our products
Organizations that trust our Microsoft UC products
This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.
This is a Contact Center built for Microsoft Teams using the native Microsoft Teams Calling & Meeting API’s. By Landis Technologies. Sign up here to get notified of updates about our Teams contact center.