8/25/2023 – Global communications vendor Zoom announced on August 22, 2023, that it has achieved the milestone of reaching 500 customers for its contact center solution which has prompted a response from Landis Technologies founder Matt Landis. “I’m a bit surprised to realize that Landis Technologies has sold and implemented our contact center solutions into more organizations than Zoom. Counting organizations that are current paying customers of only our Microsoft Teams solutions, it is very validating that we are able to serve significantly more contact center organizations than the communications giant Zoom.”
What are some reasons so many customers are improving their Microsoft Teams customer service & experience capabilities with Landis?
- It’s simple to buy, set up and use: It’s a simple, low price of $75 per user per month. Any generalist IT can enable it in minutes. We provide a free, fully working 30-day trial and help you get a proof of concept, that can be later use in production, for free.
- Looks and feels like Microsoft Teams: Once users have learned Microsoft Teams, they learned Landis Contact Center.
- Powerful Microsoft Teams Customer Experiences: Leverage the power of Microsoft Teams to improve your customer service. Measure SLA’s, Abandon Rate, Service responsiveness, and more. Now any size organization or department can leverage AI to improve customer experiences.
- Connected to What You Already Have: We work hard to help you tie it into all your existing solutions: CRM, Line of Business apps, Power Automate & BI and even automated customer service flows designed for your specific business.
- Trusted: It’s Certified for Microsoft Teams and recommended by some of the best Microsoft professionals & Partners in the industry.
To see why more organizations are currently using Landis & Microsoft Teams for contact center than Zoom, start your free, fully working trial right now or contact sales to start evaluating.
