A Contact Center designed and built for Microsoft Teams, on the Microsoft Teams platform for the simplest enablement & ongoing use. Solution certified for Microsoft Teams.
Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.
Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
A Microsoft Teams Attendant Console that enables 1-Click Call Transfer and handling of common calling tasks. Designed & Built for Microsoft Teams.
Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.
Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
