Simple user-based pricing
Take your Microsoft Teams Calling to the next level with Landis Technologies
Easy to set up and deploy, our products are secure, dependable, proven, and fully integrated with Microsoft Teams. Our products work with all Teams call routing types, whether you use Calling Plan, Operator Connect or Direct Routing.
Landis Attendant Console for Microsoft Teams
Teams call handling console app with advanced call handling features, perfect for receptionists and front desk operators.
$95
monthly per user
(quote for volume discounts)
- 1-Click Call Transfer
- Multiple Transfer Options (Blind, Safe, Chat Consult, and More)
- Answer and Transfer Calls with Keyboard Shortcuts (Fully Customizable)
- Teams Presence Statuses Visible to Agent
- Agent Can Add Notes to Callers
- Advanced Email and Chat Call Back Reminders Feature
- Works with Any Microsoft Teams Calls (No Need to Switch Your Telephony Provider)
- Use as Desktop App or in Browser
Landis Contact Center for Microsoft Teams
Turn your Microsoft Teams Calling into a fully featured contact center with live monitoring, historical reports and agent management.
$75
monthly per user
(quote for volume discounts)
- Live Dashboards and Call Monitoring
- Historical Analytics and Reporting
- Visual IVR Builder for Smart Call Routing
- Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing
- Live Manager Coaching: Listen, Whisper, or Barge In
- Live Sentiment Analysis
- Call Pop Integration into Agent Panel
- Webhooks for External Reports and Tasks
- No Required Setup Fees or Minimums (Turnkey Installations Available for Quote)
Landis Call Recording for Microsoft Teams
Call recording as a standalone product or also available as an add-on to Contact Center or Attendant Console licenses.
$15
monthly per user
(as standalone product)
Only $5 monthly for Landis Contact Center or Attendant Console users
- Policy Call Recording
- All Calls or On Demand Recording
- Option to Exclude Internal Calls and Meetings from Recording
- Option to Store Recordings in Your Azure
- Centralized Management Web Interface
Frequently Asked Questions
How is pricing calculated?
Landis Contact Center is licensed per user, each agent using the contact center requires a subscription. You only pay a flat monthly rate per user, so your broader Teams user base isn’t affected. This simple user-based model means no surprise costs or overage fees.
Is a long-term contract required?
No. Landis Contact Center offers flexible subscription terms. There are no mandatory long-term or annual contracts. You can choose monthly licensing and adjust as needed over time.
Is there a discount for annual billing?
Yes. While monthly plans are available, you can opt for annual billing and receive a discounted rate. We support both monthly and annual subscriptions, with savings for customers who choose to pay annually.
Are there any setup or implementation fees?
No, there are no required setup or implementation fees. All standard deployment support is included in your subscription. If you prefer extra assistance, we offer optional turnkey implementation services for a fixed fee to handle configuration and training, but this is completely optional.
What is included in implementation?
Implementation of Landis Contact Center is quick and comprehensive. Out of the box, most organizations deploy it themselves in days, since it’s integrated with Teams. If you choose our turnkey implementation service, our team will design your call flows, set up queues/IVRs, configure reporting and wallboards, test the system thoroughly, and train your administrators and agents, covering everything needed from concept to go-live.
How long does implementation typically take?
Deployment is fast and streamlined thanks to native Microsoft Teams integration. Most customers go live in days or weeks, accelerating time to value compared to traditional contact center solutions.
Do you provide onboarding and training?
Yes. We make sure you’re set up for success. Landis Contact Center is intuitive and familiar (it works right inside Teams), but we also provide onboarding guidance, documentation, and an included support program to help your team get started. If you need extra help, training sessions or our optional turnkey setup service can be arranged for personalized assistance.
What level of support is included?
All plans include support at no extra charge. Our standard support covers your needs during business hours, and we also provide 24/7 emergency support for critical issues. You get responsive assistance included with every subscription.
Can we add users or features later?
Absolutely. Landis Contact Center licensing is very flexible. You can add or remove agent users to scale with your team’s needs. You can also enable additional modules like call recording or other features as your requirements grow. No need to wait for a renewal to add licenses; just adjust your licenses, and the system will accommodate changes, co-terming additions seamlessly.
Can the platform be customized to fit our business?
Yes. Landis Contact Center is highly configurable to your organization’s workflows. You can tailor call routing logic, IVR menus, queue settings, and even define custom user roles and permissions to align with your processes. Additionally, we support integrations via Microsoft Power Platform & APIs so you can extend or integrate the system with your other business tools, ensuring it fits your unique needs.
How is our data protected?
With enterprise-grade security. Landis Contact Center runs on Microsoft Azure and inside your Teams environment, inheriting world-class cloud security and compliance. The solution is ISO 27001 certified and GDPR/HIPAA compliant. All data stays within trusted Microsoft cloud infrastructure (you even have the option to store call recordings in your own Azure), so your information remains secure and private.
Do you sell to my country?
Yes, Landis Contact Center is available to customers worldwide. As a cloud-based solution integrated with Microsoft Teams, it can be deployed in any region where Teams operates, and we already have customers in over 35 countries. Our platform supports a global footprint with multilingual interfaces and regional Azure hosting.
Do you offer enterprise pricing for large deployments?
Yes, we do. For organizations with a large number of agents, we offer volume discounts and custom enterprise pricing. We’re happy to work with you on a tailored plan that fits your deployment size Contact us for a custom quote and we’ll ensure you get the best pricing for your needs.
Are there any consumption or interaction charges?
No. Landis Contact Center’s pricing is all-inclusive. We do not charge per call, per minute, or per interaction: your flat per-user license covers unlimited usage. You’ll never see any extra fees for call volumes or additional interactions: our goal is to keep pricing simple and transparent with no hidden costs.
