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Contact Center for Microsoft Teams
A Contact Center designed and built for Microsoft Teams, on the Microsoft Teams platform for the simplest enablement & ongoing use. Solution certified for Microsoft Teams.

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Advanced Queue Functionality

Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.

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Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
Features

Analytics

Reporting

Call Recording

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Attendant Console for Microsoft Teams
A Microsoft Teams Attendant Console that enables 1-Click Call Transfer and handling of common calling tasks. Designed & Built for Microsoft Teams.

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1 Click Call Handling

Intuitive caller panels for attendant consoles in Microsoft Teams offer an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

Configure to Your Operator's Exact Needs

Advanced call back messages console for Microsoft Teams provides users with a flexible and customizable platform for managing missed calls. Users can create personalized messages, choose call-back options, and set reminders, all from a single interface, streamlining communication and improving customer satisfaction.
Features

Easy to Install

1 Click Call Transfer

Teams Look & Feel

Calendar & Presence
Pricing
Contact
Landis IT

November 16, 2017

Landis Technologies & Colima Partner to Enable Skype for Business End Users to Easily Change a Colleagues Forwarding, Delegates & Presence

Landis Technologies LLC, Landis Technologies News, UC

November 16, 2017, Ephrata Pennsylvania – Landis Technologies is announcing that Colima’s new client application product, Remeo, now enables all Skype for Business end users to easily change a colleagues’ forwarding, teams, delegates & presence powered by Landis SEFAUtil Server backend. This enables changing settings on behalf of other users for all users and Boss […]

Landis Technologies & Colima Partner to Enable Skype for Business End Users to Easily Change a Colleagues Forwarding, Delegates & Presence Read More »

Landis Technologies SEFAUtil Server Licensing Change: Free For All Skype for Business MVPs & 50 User Systems

Landis Technologies LLC, Landis Technologies News, UC

November 16, 2017, Ephrata Pennsylvania – Beginning today, Landis Technologies will be giving a free, full, unlimited, license for Landis SEFAUtil Server to all Skype for Business MVP’s and select community influencer’s for NFR & internal use. Also, moving forward there will be a “Community Edition” that is not a “handicapped”, limited feature license. Instead,

Landis Technologies SEFAUtil Server Licensing Change: Free For All Skype for Business MVPs & 50 User Systems Read More »

Advanced Queue Functionality

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Features

1 Click Call Handling

Configure to Your Operator's Exact Needs

Features

November 16, 2017

Landis Technologies & Colima Partner to Enable Skype for Business End Users to Easily Change a Colleagues Forwarding, Delegates & Presence

Landis Technologies SEFAUtil Server Licensing Change: Free For All Skype for Business MVPs & 50 User Systems