Landis Attendant Console Articles

05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming \”call pop up\” functionality for call center agents & attendant operators.

\”This functionality provides the ability to show relevant call context for call to Microsoft Teams users\”, says Landis Technologies ceo Matt Landis. \”Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.\”

04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. \”We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.\” says Paul Martin, Global Sales at Landis Technologies. \”There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.\”

Attendant Pro, the Skype for Business attendant console by Landis Technologies, now uses digital intelligence to automatically display the contacts a caller will most likely wish to talk to. This means Skype for Business receptionists using the new Transfer Advisor feature can be even more efficient in handling calls. Trevor Palmer, PM at Jupiter Fund