8/24/2021 – Landis Technologies is assisting Microsoft 365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.
“Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams” notes Wendell Martin, Global Sales at Landis Technologies. “We have been working closely with Microsoft on the development of Communication APIs which are now at the level we can provide significant value to a lot of customers.”
Unlike many contact center solutions that are merely integrated to Teams, Landis Contact Center is powered by the Teams calling & meeting platform Microsoft 365 organizations already own. This means Landis contact center traffic is running on Microsoft Teams voice infrastructure. Landis Contact Center calls contribute to the more than 30 billion Microsoft Teams Daily Collaboration Minutes (DCM).
Landis Technologies is seeing increasing momentum in interest in their Microsoft Teams Contact Center solution from regions including AMERICAS, EMEA & APAC. Landis Technologies will continue to expand languages and geographies in the coming months.
Landis Contact Center is available now. The Landis Technologies’ team welcomes you to join thousands of other organizations & Microsoft Partners who are starting the process of moving their contact center functionality to Microsoft Teams via the Landis Contact Center: https://landistechnologies.com/microsoft-teams-contact-center/