How Servion Group Found Reliable Contact Center Support with Landis for Microsoft Teams
Servion Group is a mortgage servicer handling close to 800 inbound calls every week. When their previous contact center vendor left them waiting for support, sometimes until the next business day, it put their IT admin in a tough spot every time something went wrong. Since switching to Landis Contact Center for Microsoft Teams in May 2022, that’s changed. Support that doesn’t support and routing that doesn’t route Before Landis, Servion Group […]
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