Customer Stories

Starr Companies consistently handles important insurance claims calls at a level that maintains their “A” rating under A.M. Best financial strength rating. They handle thousands of auto claims, workers’ compensation cases, and medical provider inquiries across multiple locations including New York, Philadelphia, and Atlanta.  As the business grew, Starr’s leadership looked for a communication system that could support their distributed team and still maintain their quality service. They found the solution in Landis Contact Center for Microsoft

The Company Behind Critical Emergency Medical Data In the middle of emergency chaos, ImageTrend provides life-saving clarity with their data collection and documentation software. Built by fire, EMS, and emergency response veterans who understand the pressures of the job, the platform supports crews in ambulances, fire trucks, and air medic vehicles worldwide—turning data into actionable

Connect Mat-Su stands as the central resource hub for Alaska’s Mat-Su Valley, linking residents to housing, healthcare, and essential services at no cost. The region spans a large area, but lacks a strong public infrastructure, creating challenges for its 120,000 residents who need basic services.  Their growth tells a compelling story. What began with serving

The Associated Board of the Royal Schools of Music (ABRSM) is a cornerstone of the global music education community. Renowned for its role in certifying musical proficiency, ABRSM sets the gold standard for music examinations and education, serving millions of musicians, educators, and institutions worldwide.   When Rob, a new Infrastructure and Cybersecurity Manager joined ABRSM,

When COVID-19 forced businesses to operate remotely, DERTOUR, one of Switzerland’s largest travel companies, needed to implement cloud-based telephony quickly. With 900 employees across retail outlets and service centers, the company had to move from legacy Avaya hard phones to Microsoft Teams soft phones without interrupting customer service.  Along with the transition, DERTOUR needed reporting, visibility, and management tools that Microsoft Teams alone couldn’t provide.  The