Discover articles, product updates, and practical tips to help receptionists and high-volume call handlers streamline communications, route calls more efficiently, and provide exceptional service—all within the familiar Teams interface. Explore how organizations are enhancing their front-line call experiences with powerful, Teams-native tools designed for speed, clarity, and control.
12/23/2021 – The Landis Attendant Console for Microsoft now has Dark Mode. To enable dark mode, navigate to Settings, General and then change the Theme to Dark. The Landis Microsoft Teams Attendant Console is now available. To read more or try it right now, Click Here.
Landis Attendant Console for Microsoft Teams Gets Dark Mode Read More »
Landis Attendant Console for Microsoft Teams is now Public Preview and you can start a free 30 day trial immediately by going to https://ac.landis.cloud today. This trial is fully functional.
The Landis Attendant Console is an client for Microsoft Teams that is simple to setup (just sign in with a MS Teams user), looks and feels just like Microsoft Teams, provides efficient, 1 click call transfer and is a trusted solution that just works.
Landis Attendant Console for Microsoft Teams is Now Available Read More »
6/30/2021 – \”Teams is very key to Microsoft\’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.\” says Landis Technologies ceo Matt Landis. \”Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.\”
Landis Contact Center & Attendant Console for Microsoft Teams on Windows 11 Read More »
Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams. If you need additional time to upgrade to Microsoft Teams you request an extension.
How to Extend Skype for Business Online Usage Beyond July 31, 2021 Read More »
05/28/2021 – In the Landis Attendant Console for Microsoft Teams \”Feature Spotlight\” we demonstrate the ability to quickly switch between audio devices with 1 click, touch or defined hotkey shortcut. We even show how users can toggle between commonly used audio devices, like a headset and speaker phone, using a Stream Deck.
05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming \”call pop up\” functionality for call center agents & attendant operators.
\”This functionality provides the ability to show relevant call context for call to Microsoft Teams users\”, says Landis Technologies ceo Matt Landis. \”Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.\”
04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. \”We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.\” says Paul Martin, Global Sales at Landis Technologies. \”There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.\”
Landis First Microsoft Teams Attendant Console Public Demonstration Read More »
Attendant Pro, the Skype for Business attendant console by Landis Technologies, now uses digital intelligence to automatically display the contacts a caller will most likely wish to talk to. This means Skype for Business receptionists using the new Transfer Advisor feature can be even more efficient in handling calls. Trevor Palmer, PM at Jupiter Fund
Landis Technologies demonstrates lab research which combines the Attendant Pro attendant console, Microsoft Skype for Business and Cognitive Services to help receptionists connect people even more seamlessly. The Attendant Pro “Transfer Advisor” feature combines cognitive services and other intelligence to allow Attendant Pro to automatically suggest the most likely contacts a caller will want to be
At the heart of great teams is great communication We believe that the heart of productivity is great teamwork, and the heart of great teams is great communication. Productivity today is centered on conversations—sometimes a quick instant message or call, and sometimes a meeting planned in advance including voice, video and content sharing. Office 365
Microsoft Skype for Business for Your Teams Read More »
