Sept 22, 2020 – Microsoft Ignite 2020 – In the next few weeks Landis Technologies will be rolling out a significant update to our Contact Center for Teams Preview & after that we expect release to release the first parts of our Contact Center call queuing and routing to GA.
9/1/2020 – Gartner Research analysts Pankil Sheth and Steve Blood, in a report entitled “How to Optimize Microsoft Teams With Cloud Contact Center Platforms” write that “Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality…”
Landis Technologies welcomes you to join CommsvNext’s annual Microsoft Ignite event “Don’t Hate…Federate” on September 21st from 4-6pm PDT.
CommsvNext organizer Adam Ball notes “The annual Microsoft Ignite CommsvNext party! Since we can’t be live in person, we’re going virtual, reality that is! We are going to bring the party to everyone with AltSpaceVR.”
8/20/2020 – In the August 2020 episode of the o365Eh! podcast Landis Technologies CEO Matt Landis gave an overview of the Landis Contact Center for Microsoft Teams: Business focus, product differentiator, product architecture, advanced & challenging scenarios and the experience of being part of that Connected Contact Center for Microsoft Teams Certification Program.
8/6/2020 – The Landis Contact Center for Microsoft Teams is participating in the Microsoft 365 App Compliance Program for Teams Apps to make it easier for your security and compliance group to bring the Landis Contact Center Teams app into your Microsoft 365 environment.
The Landis Contact Center App for Microsoft Teams is “Publisher verified”, and “Microsoft Teams App Security & Compliance Publisher Attested” at this time and is currently in the process of Microsoft 365 App Compliance certification.
07/15/2020 – Microsoft recognizes Landis Contact Center as participating in the Contact Center for Microsoft Teams Certification Program.
“Landis Technologies is committed to bringing a Graph Communication API based Contact Center solution that is built on native Microsoft Teams and very easy to setup and use”, says managing owner at Landis Technologies, Matt Landis. “We are hearing from our customers that SBC-integrated contact center services can have a lot of unexpected complexity…”
07/07/2020 – On Microsoft Teams UserVoice, Microsoft has marked the “Teams Client API for Call Control” as “Under Review” by Alex (Teams Engineering).
Landis Technologies is dedicated to making a Microsoft Teams Attendant Console that is as loved as our Attendant Pro for Skype for Business.
We want to thank our many customer for voting on the Teams Client API for Call Control.
06/26/2020 – Landis Technologies is glad to support the Microsoft Teams Community by being a Gold Sponsor of the Commsverse 2020. 📺 We welcome you to register now at Commsverse Online.
“Commsverse 2020 organizer Mark Vale has put a lot of effort into making this online Teams community event as social and interactive as possible, including a Commsverse AltSpaceVR exhibit hall, and we are looking forward to participate.” says Wendell Martin, “We’d also be glad to chat with your about our native Microsoft Teams Contact Center solution at our virtual Commsverse vendor booth.”
Landis Technologies is excited to announce Policy Call Recording for Teams, the first component of
The Pennsylvania Governor’s office considers IT services & telecommunications a “life sustaining” business* and among
This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.
This is a Contact Center built for Microsoft Teams using the native Microsoft Teams Calling & Meeting API’s. By Landis Technologies. Sign up here to get notified of updates about our Teams contact center.
