Get the latest updates from Landis Technologies—product announcements, feature releases, company milestones, and Microsoft Teams innovations. This is your go-to source for news that highlights how we’re evolving our Contact Center and Attendant Console solutions to better serve customers, partners, and the Teams ecosystem.
The latest Landis Attendant Console update is here, bringing new AI features, an improved consult transfer process, and enhanced queue management. Watch the video overview here or read the blog below. New Features & Improvements Call History Panel A new call history panel allows users to quickly review past interactions, making it easier to track […]
Landis Attendant Console Update (March 2025) Read More »
At Landis, we’re committed to continuously improving the Contact Center experience for Microsoft Teams. Our latest update brings exciting new features designed to simplify workflows, enhance agent efficiency, and deliver an exceptional customer experience. Here’s a look at what’s new in the November 2024 update. 1. Simplified Queue Configurations We’ve reimagined the queue management page
Smarter Chats, Upgraded Queues and More: Latest Contact Center Updates Read More »
Landis Contact Center for Microsoft Teams announces its latest milestone: Achieving ISO 27001 certification from BSI and further solidifying its reputation for trust and excellence in the Microsoft Teams community. Adopting this best-practice information security process underscores Landis’s unwavering commitment to data security, compliance, and privacy and trust — key concerns for Microsoft 365 decision makers
Learn about the features of the Queues app in Microsoft Teams that was just announced by Microsoft.
What is the Queues app in Microsoft Teams? (Updated February 2026) Read More »
Landis Technologies has sold and implemented our contact center solutions into more organizations than Zoom
Landis Contact Center is now Solution Certified for Microsoft Teams. “The Landis Contact Center for Microsoft Teams is a contact center built for Microsoft Teams from the ground up to extend Microsoft Teams to be your customer experience solution. The Landis Contact Center solution has already achieved certifications from Tekvision and Microsoft 365 Certified and
Landis Contact Center Solution Certified for Microsoft Teams Read More »
With the arrival of the Microsoft Digital Contact Center Platform (MDC), the Landis Technologies’ team regularly gets questions how a Microsoft Teams Contact Center relates to this new solution. When is the Landis Contact Center for Microsoft Teams the right solution? When is the Microsoft Digital Contact Center Platform the right solution? In this article, we will outline how the different solutions are currently positioned in the market.
5/25/2022 – Landis Technologies sponsors the Microsoft Teams community conference Commsverse 2022 on June 29 & 30, 2022 at the Mercedes-Benz World in UK. Their global sales team are exhibiting their Attendant Console for Microsoft Teams and Contact Center for Microsoft.
Landis Sponsors the Commsverse 2022 Microsoft Teams Community Conference Read More »
3/3/2022 – Landis Technologies continues a constant update schedule to continue to make the Landis Attendant Console for Microsoft Teams the ideal, go-to receptionist console for Microsoft Teams around the world. In their latest update they continue emphasizing their solution \”Is Familiar & looks & feels just like Microsoft Teams\” by utilizing the Very Peri color in themes while adding features to enhance call handling like a distinct presence indicator for when contacts are \”In A Call\” versus \”Busy\”.
2/18/2022 – The Landis Contact Center for Microsoft Teams has always had the capability to create Microsoft Teams IVRs. In their latest update they have released a Visio-like voice app designer that allows just about anyone to create call flows.
Simple Designer Allows Anyone to Build Microsoft Teams Voice Apps Read More »
