Get the latest updates from Landis Technologies—product announcements, feature releases, company milestones, and Microsoft Teams innovations. This is your go-to source for news that highlights how we’re evolving our Contact Center and Attendant Console solutions to better serve customers, partners, and the Teams ecosystem.
5/25/2022 – Landis Technologies sponsors the Microsoft Teams community conference Commsverse 2022 on June 29 & 30, 2022 at the Mercedes-Benz World in UK. Their global sales team are exhibiting their Attendant Console for Microsoft Teams and Contact Center for Microsoft.
Landis Sponsors the Commsverse 2022 Microsoft Teams Community Conference Read More »
3/3/2022 – Landis Technologies continues a constant update schedule to continue to make the Landis Attendant Console for Microsoft Teams the ideal, go-to receptionist console for Microsoft Teams around the world. In their latest update they continue emphasizing their solution \”Is Familiar & looks & feels just like Microsoft Teams\” by utilizing the Very Peri color in themes while adding features to enhance call handling like a distinct presence indicator for when contacts are \”In A Call\” versus \”Busy\”.
2/18/2022 – The Landis Contact Center for Microsoft Teams has always had the capability to create Microsoft Teams IVRs. In their latest update they have released a Visio-like voice app designer that allows just about anyone to create call flows.
Simple Designer Allows Anyone to Build Microsoft Teams Voice Apps Read More »
9/9/2021 – London, UK – Landis Technologies is a Gold Sponsor of Commsverse 2021 (Sept 15 & 16 2021) and announcing that it is rolling out EMEA Azure datacenter, slated for rollout Q4-2021 as part of worldwide geographies for its Microsoft Teams Contact Center.
Landis Contact Center for Microsoft Teams at Commsverse 2021 & EMEA Region in Q4 Read More »
8/18/2021 – Landis Technologies is assisting Microsoft365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.
\”Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams\” notes Wendell Martin, head of sales at Landis Technologies. \”We have been working closely with Microsoft on the development of Communication API which are now at the level we can provide a lot of value to a lot of customers.\”
05/25/2021 – Landis Technologies is presenting on \”Filling Voice Gaps with Microsoft Teams Contact Center, Policy Recording & Attendant Console\” at the Spring 2021 Virtual Teams UG Meeting on May 25 & 26.
05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming \”call pop up\” functionality for call center agents & attendant operators.
\”This functionality provides the ability to show relevant call context for call to Microsoft Teams users\”, says Landis Technologies ceo Matt Landis. \”Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.\”
04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. \”We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.\” says Paul Martin, Global Sales at Landis Technologies. \”There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.\”
Landis First Microsoft Teams Attendant Console Public Demonstration Read More »
On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with \”1 Click\” with the context about Teams users at a glance.
As a partner of Eagle Business Software, Landis Technologies has done and continues to do the research on servers to identify what builds benchmark best for use with EBMS. This benchmarking process is ongoing as new processors are released and working with different configurations of servers. We test many different server builds to find the optimal configurations. One of the benefits of the time and energy we put in to benchmarking various servers is that we have the data to recommend the best server to meet your need and budget.
Server Benchmarks for EBMS Read More »
