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Landis Attendant Console for Microsoft Teams

Landis First Microsoft Teams Attendant Console Public Demonstration

04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. “We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.” says Paul Martin, Global Sales at Landis Technologies. “There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.”

Read More »
April 16, 2021
Landis Attendant Console for Microsoft Teams

Introducing the Landis Attendant Console for Microsoft Teams: See it in Action on April 15, 2021

On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with “1 Click” with the context about Teams users at a glance.

Read More »
March 31, 2021

Server Benchmarks for EBMS

As a partner of Eagle Business Software, Landis Technologies has done and continues to do the research on servers to identify what builds benchmark best for use with EBMS. This benchmarking process is ongoing as new processors are released and working with different configurations of servers. We test many different server builds to find the optimal configurations. One of the benefits of the time and energy we put in to benchmarking various servers is that we have the data to recommend the best server to meet your need and budget.

Read More »
January 12, 2021
Microsoft Teams App Pop Out Landis Contact Cente

New Microsoft Teams “Pop Out App” Feature Improves Landis Contact Center Experience

12/11/2020 – At Microsoft Build 2020 it was announced that Microsoft Teams Apps will get the ability to be popped out like chats and today we are noticing our customers are getting this functionality in their Microsoft Teams tenants. This Microsoft Teams feature improves all Teams Apps and especially Teams Apps like our Contact Center Teams agent experience: For example, Agents can now pop out their Landis Contact Center Agent and having it running on a second screen while the Teams client is running on another screen.

Read More »
December 11, 2020
Gartner Microsoft Teams Contact Center

Gartner Analysts Guide Enterprises to Microsoft Teams Cloud Contact Centers

9/1/2020 – Gartner Research analysts Pankil Sheth and Steve Blood, in a report entitled “How to Optimize Microsoft Teams With Cloud Contact Center Platforms” write that “Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality…”

Read More »
September 11, 2020
Microsoft Ignite 2020 CommsvNext Federate Party

CommsvNext “Don’t Hate Federate” VR Party to Kick Off Microsoft Ignite 2020

Landis Technologies welcomes you to join CommsvNext’s annual Microsoft Ignite event “Don’t Hate…Federate” on September 21st from 4-6pm PDT.

CommsvNext organizer Adam Ball notes “The annual Microsoft Ignite CommsvNext party! Since we can’t be live in person, we’re going virtual, reality that is! We are going to bring the party to everyone with AltSpaceVR.”

Read More »
September 1, 2020

Landis Contact Center for Microsoft Teams Featured on the o365Eh! Podcast

8/20/2020 – In the August 2020 episode of the o365Eh! podcast Landis Technologies CEO Matt Landis gave an overview of the Landis Contact Center for Microsoft Teams: Business focus, product differentiator, product architecture, advanced & challenging scenarios and the experience of being part of that Connected Contact Center for Microsoft Teams Certification Program.

Read More »
August 20, 2020
Microsoft 365 app compliance program

Landis Contact Center for Microsoft Teams Participates in Microsoft 365 App Compliance Program

8/6/2020 – The Landis Contact Center for Microsoft Teams is participating in the Microsoft 365 App Compliance Program for Teams Apps to make it easier for your security and compliance group to bring the Landis Contact Center Teams app into your Microsoft 365 environment.

The Landis Contact Center App for Microsoft Teams is “Publisher verified”, and “Microsoft Teams App Security & Compliance Publisher Attested” at this time and is currently in the process of Microsoft 365 App Compliance certification.

Read More »
August 19, 2020
Landis Attendant Console for Microsoft Teams

Landis First Microsoft Teams Attendant Console Public Demonstration

04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. “We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.” says Paul Martin, Global Sales at Landis Technologies. “There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.”

Read More »
April 16, 2021
Landis Attendant Console for Microsoft Teams

Introducing the Landis Attendant Console for Microsoft Teams: See it in Action on April 15, 2021

On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with “1 Click” with the context about Teams users at a glance.

Read More »
March 31, 2021

Server Benchmarks for EBMS

As a partner of Eagle Business Software, Landis Technologies has done and continues to do the research on servers to identify what builds benchmark best for use with EBMS. This benchmarking process is ongoing as new processors are released and working with different configurations of servers. We test many different server builds to find the optimal configurations. One of the benefits of the time and energy we put in to benchmarking various servers is that we have the data to recommend the best server to meet your need and budget.

Read More »
January 12, 2021
Microsoft Teams App Pop Out Landis Contact Cente

New Microsoft Teams “Pop Out App” Feature Improves Landis Contact Center Experience

12/11/2020 – At Microsoft Build 2020 it was announced that Microsoft Teams Apps will get the ability to be popped out like chats and today we are noticing our customers are getting this functionality in their Microsoft Teams tenants. This Microsoft Teams feature improves all Teams Apps and especially Teams Apps like our Contact Center Teams agent experience: For example, Agents can now pop out their Landis Contact Center Agent and having it running on a second screen while the Teams client is running on another screen.

Read More »
December 11, 2020
Gartner Microsoft Teams Contact Center

Gartner Analysts Guide Enterprises to Microsoft Teams Cloud Contact Centers

9/1/2020 – Gartner Research analysts Pankil Sheth and Steve Blood, in a report entitled “How to Optimize Microsoft Teams With Cloud Contact Center Platforms” write that “Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality…”

Read More »
September 11, 2020
Microsoft Ignite 2020 CommsvNext Federate Party

CommsvNext “Don’t Hate Federate” VR Party to Kick Off Microsoft Ignite 2020

Landis Technologies welcomes you to join CommsvNext’s annual Microsoft Ignite event “Don’t Hate…Federate” on September 21st from 4-6pm PDT.

CommsvNext organizer Adam Ball notes “The annual Microsoft Ignite CommsvNext party! Since we can’t be live in person, we’re going virtual, reality that is! We are going to bring the party to everyone with AltSpaceVR.”

Read More »
September 1, 2020

Landis Contact Center for Microsoft Teams Featured on the o365Eh! Podcast

8/20/2020 – In the August 2020 episode of the o365Eh! podcast Landis Technologies CEO Matt Landis gave an overview of the Landis Contact Center for Microsoft Teams: Business focus, product differentiator, product architecture, advanced & challenging scenarios and the experience of being part of that Connected Contact Center for Microsoft Teams Certification Program.

Read More »
August 20, 2020
Microsoft 365 app compliance program

Landis Contact Center for Microsoft Teams Participates in Microsoft 365 App Compliance Program

8/6/2020 – The Landis Contact Center for Microsoft Teams is participating in the Microsoft 365 App Compliance Program for Teams Apps to make it easier for your security and compliance group to bring the Landis Contact Center Teams app into your Microsoft 365 environment.

The Landis Contact Center App for Microsoft Teams is “Publisher verified”, and “Microsoft Teams App Security & Compliance Publisher Attested” at this time and is currently in the process of Microsoft 365 App Compliance certification.

Read More »
August 19, 2020

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Landis Attendant Console for Microsoft Teams

This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.