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Should I Choose Microsoft Digital Contact Center Platform or Microsoft Teams Contact Center?

With the arrival of the Microsoft Digital Contact Center Platform (MDC), the Landis Technologies’ team regularly gets questions how a Microsoft Teams Contact Center relates to this new solution. When is the Landis Contact Center for Microsoft Teams the right solution? When is the Microsoft Digital Contact Center Platform the right solution? In this article, we will outline how the different solutions are currently positioned in the market.

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February 14, 2023

What is an Attendant Console for Microsoft Teams?

What is a Microsoft Teams Attendant Console? A soft client attendant has the following features: A client optimized for handling multiple voice calls efficiently and quickly, especially transferring calls; Common, everyday tasks should be efficient; Easily search contacts, easy access to a large amount of contacts & quick overview of their status; Easily see caller context and provides ability to tailor receptionist experience, customize to fit needs.

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July 14, 2022
Microsoft Teams In A Call Indicator

Update Brings “In a Call” Visual Indicator, Very Peri & More to Landis Attendant Console for Teams

3/3/2022 – Landis Technologies continues a constant update schedule to continue to make the Landis Attendant Console for Microsoft Teams the ideal, go-to receptionist console for Microsoft Teams around the world. In their latest update they continue emphasizing their solution “Is Familiar & looks & feels just like Microsoft Teams” by utilizing the Very Peri color in themes while adding features to enhance call handling like a distinct presence indicator for when contacts are “In A Call” versus “Busy”.

Read More »
March 3, 2022
Landis Attendant Console for Microsoft Teams Now Available.

Landis Attendant Console for Microsoft Teams is Now Available

Landis Attendant Console for Microsoft Teams is now Public Preview and you can start a free 30 day trial immediately by going to https://ac.landis.cloud today. This trial is fully functional.

The Landis Attendant Console is an client for Microsoft Teams that is simple to setup (just sign in with a MS Teams user), looks and feels just like Microsoft Teams, provides efficient, 1 click call transfer and is a trusted solution that just works.

Read More »
December 14, 2021

Should I Choose Microsoft Digital Contact Center Platform or Microsoft Teams Contact Center?

With the arrival of the Microsoft Digital Contact Center Platform (MDC), the Landis Technologies’ team regularly gets questions how a Microsoft Teams Contact Center relates to this new solution. When is the Landis Contact Center for Microsoft Teams the right solution? When is the Microsoft Digital Contact Center Platform the right solution? In this article, we will outline how the different solutions are currently positioned in the market.

Read More »
February 14, 2023

What is an Attendant Console for Microsoft Teams?

What is a Microsoft Teams Attendant Console? A soft client attendant has the following features: A client optimized for handling multiple voice calls efficiently and quickly, especially transferring calls; Common, everyday tasks should be efficient; Easily search contacts, easy access to a large amount of contacts & quick overview of their status; Easily see caller context and provides ability to tailor receptionist experience, customize to fit needs.

Read More »
July 14, 2022
Microsoft Teams In A Call Indicator

Update Brings “In a Call” Visual Indicator, Very Peri & More to Landis Attendant Console for Teams

3/3/2022 – Landis Technologies continues a constant update schedule to continue to make the Landis Attendant Console for Microsoft Teams the ideal, go-to receptionist console for Microsoft Teams around the world. In their latest update they continue emphasizing their solution “Is Familiar & looks & feels just like Microsoft Teams” by utilizing the Very Peri color in themes while adding features to enhance call handling like a distinct presence indicator for when contacts are “In A Call” versus “Busy”.

Read More »
March 3, 2022
Landis Attendant Console for Microsoft Teams Now Available.

Landis Attendant Console for Microsoft Teams is Now Available

Landis Attendant Console for Microsoft Teams is now Public Preview and you can start a free 30 day trial immediately by going to https://ac.landis.cloud today. This trial is fully functional.

The Landis Attendant Console is an client for Microsoft Teams that is simple to setup (just sign in with a MS Teams user), looks and feels just like Microsoft Teams, provides efficient, 1 click call transfer and is a trusted solution that just works.

Read More »
December 14, 2021

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Landis Attendant Console for Microsoft Teams

This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.